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PRIVACY POLICY

DEFINITIONS

Company
Sizex LLC

Registration number: 3855 LLC 2024
Office address: Euro House, Richmond Hill Road, Kingstown, St. Vincent and the Grenadines
Registration address: Euro House, Richmond Hill Road, Kingstown, St. Vincent and the Grenadines

Service
The Sizex.io platform, which provides virtual currency exchange and related services and is a registered Virtual Currency Exchange Operator.

Website
The official site operated by Sizex LLC, accessible at https://sizex.io.

Platform
Refers to the entire online ecosystem of services offered by Sizex, including the Website and related digital functionalities.

User
Any person who accesses the Platform, registers, or utilizes the services provided through the Platform.

1. PRIVACY POLICY PURPOSE

At Sizex, we prioritize your privacy and are committed to protecting it. To deliver our services effectively, we need to handle certain personal information, hereafter referred to as "Personal Data." This Privacy Notice informs you of your rights regarding the use of your Personal Data by Sizex and explains how it is collected, used, shared, retained, and processed.
By accessing the Sizex Website or using any services offered on the Platform, you agree to read and comply with this Privacy Notice, as it is legally binding. For any questions or concerns about the processing of your Personal Data, please contact us at [email protected].

2. PERSONAL DATA COLLECTION METHODS

We collect Personal Data when you access our Platform, use its features, or communicate with us via email, social media, or other channels to provide our services and fulfill legal obligations.
Sizex LLC may obtain your Personal Data through various sources, as outlined below:
Source Details
Digital Interaction Automatically collected data during visits, including IP address, device information, browser specifics, visit details, and other technical data, using cookies and similar technologies.
Indirect Interaction Personal Data from publicly available information, social media, and other sites, as well as third parties such as financial institutions, identity verification partners, and government registries.
Direct Interaction Collected when you interact directly with the Platform, including registering, filling out forms, or engaging with us.

3. TYPES OF PERSONAL DATA WE PROCESS

The table below outlines the types of Personal Data collected and their purpose:
Personal Data Collected Purpose of Collection and Use
Address Verifying a person’s location
Age Risk evaluation and age restrictions
Citizenship Determining legal position and rights
Date of birth Verifying age and eligibility for services
Facial image Identity verification
Identity document data Identity and compliance verification
Liveness check Confirming unique registrant identity
Name Accurate personal identification
Personal identification code Unique personal identification
PEP status Assessing potential risk associated with status
Place of birth Background verification
Residence Confirming current location
Additional Data Collected for Service Processing:
Category Details
Payment Data Information on payment methods, bank details, electronic wallet details, and transaction records
Financial Data Income details and source of funds
Preferences Data Service usage preferences, specific questions, or issues raised
Technical Data Device information, IP address, and location

4. SECURITY AND DATA PROTECTION

We take numerous technical and physical security measures to safeguard your Personal Data against unauthorized access, ensuring confidentiality and preventing misuse or disclosure.
Personal Data is stored on secure servers with electronic and physical access controls. External audits are conducted regularly to confirm compliance with security standards and assess the effectiveness of our measures.

5. DATA RETENTION AND DELETION POLICY

We retain Personal Data for 5 years from the registration moment to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed or the relevant retention period has expired, we will delete it.
When determining the appropriate retention period, we consider the quantity, nature, and sensitivity of the Personal Data, the potential risks from unauthorized use or disclosure, the purposes for processing, and any applicable legal requirements.
Please note that, even after account termination, certain anti-money laundering laws may require us to retain specific types of Personal Data for extended periods.

6. DATA TRANSFER GUIDELINES

To operate the Platform, we may share your Personal Data with affiliates, partners, service providers, and other third parties involved in providing our services. Data transfers may occur inside and outside the European Economic Area (EEA) and the United Kingdom (UK). When transferring Personal Data outside these regions, we ensure lawful transfers and that data processors in third countries adhere to the EU General Data Protection Act 2016 and the UK Data Protection Act 2018.
By using our services, you consent to the transfer of Personal Data to countries with different privacy and data protection laws. Throughout such transfers, we protect your Personal Data as per this Privacy Notice and establish necessary contractual agreements.

7. DATA CONTROLLER RESPONSIBILITIES

Sizex LLC is the primary data controller responsible for processing your Personal Data, along with security providers, IT solution vendors, and third-party tools involved in supporting the Platform.

8. USE OF COOKIES AND RELATED TECHNOLOGIES

Our website uses cookies—small text files downloaded to your system—to identify your device and remember your preferences. Visit www.aboutcookies.org for more detailed information on cookies.
We use web beacons and similar technologies, such as cookies, for marketing, advertising, analytics, and technical features. These technologies enhance your browsing experience by simplifying navigation, remembering your preferences, providing relevant information, and analyzing usage of our services.

9. USER RIGHTS AND OPTIONS

Depending on your place of residence, you may have additional privacy rights under applicable laws. Sizex LLC will consider granting these rights where applicable.
  • Automated Profiling and Decision-Making: You have the right to avoid decisions that affect you significantly and are based solely on automated processing, including profiling. You may challenge any decisions made through such procedures.
  • Withdrawal of Consent: Where Personal Data processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing based on other legal grounds.
  • Data Portability: You may request your Personal Data in a structured, commonly used, machine-readable format, or for us to transfer it directly to another data controller on your behalf, if feasible.
  • Information and Access: You have the right to confirm whether your Personal Data is being processed, obtain details about processing, and request a copy of the data.
  • Objection: You may object to the processing of your Personal Data for direct marketing, research, or other purposes without a legal basis.
  • Processing Restrictions: You can request restrictions on processing under specific conditions, such as disputing its accuracy or objecting to processing.
  • Rectification: You may request updates or corrections to incomplete or incorrect Personal Data.
  • Erasure and Retention: You may request the deletion of Personal Data under certain legal conditions.
  • Right to File a Complaint: If you believe your rights are violated, contact [email protected]. If unresolved, you may submit a complaint to the data protection authority in your country.
  • Right to Refuse Marketing Communications: If you consent to receive marketing communications, you can revoke your consent at any time.
To exercise these rights, contact [email protected]. For security purposes, we may require proof of your identity.

10. RIGHTS PROTECTION ASSISTANCE

If you wish to exercise your data rights, ask questions, or withdraw consent, please contact Sizex LLC. You can reach our data protection officer at [email protected] for privacy-related concerns.
If you believe your rights have been infringed, you may also file a complaint with the relevant Data Protection Authority. However, we encourage you to contact us first, so we can promptly address and resolve any concerns.

11. POLICY UPDATES AND CHANGES

This Privacy Policy may be updated periodically to reflect changes in the law, our data processing practices, or new features on our Platform. Any updates will be published on this page, and significant changes will be communicated directly to registered users. By continuing to use our Platform after updates, you accept any changes to this policy.
For any inquiries about our Privacy Policy or if you have further questions, feel free to contact us at [email protected].
Frequently Asked Questions
Our view is that we should always over-provide data (as opposed to censoring and policing information)
Sizex is a secure and user-friendly cryptocurrency exchange platform where users can buy, sell a wide variety of cryptocurrencies.
To create an account, go to the Sizex homepage and click on "Sign Up." Fill in the required details, verify your email, and complete the registration process.
Sizex offers a wide selection of popular cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and many others. We regularly add new cryptocurrencies based on market demand.
Security is our top priority. Sizex uses advanced encryption, multi-signature wallets, and two-factor authentication (2FA) to ensure the safety of your assets and information.
If you need help, our support team is available 24/7. You can reach out via email [email protected].
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